Telephonists roles in the UK earn a median of £31,000 per year, equivalent to £15.58 per hour as of 2025. Pay increased 12.1% compared to the previous year. Regionally, pay ranges from £27,000 in South East to £37,000 in London. Pay has risen over the past 5 years. The ONS national median for this occupation is £31,568/yr (2% below our computed national average).
Median Annual Pay
£31,000
as of 2025
High confidenceMedian Hourly Pay
£15.58
per hour
Year-on-Year Change
+12.1%
vs 2024
Annual Pay Range
£27,500 – £38,000
25th – 75th percentile
There is currently not sufficient data available for this occupation to say anything about the labour market.
Median annual pay for Telephonists across UK regions.
Source: ONS ASHE. Based on broad UK regions (NUTS1).
| Region | Median Pay |
|---|---|
| London | £37,000 |
| West Midlands | £33,000 |
| East | £32,000 |
| Scotland | £32,000 |
| South West | £30,500 |
| East Midlands | £30,000 |
| North West | £30,000 |
| Wales | £30,000 |
| North East | £29,500 |
| Yorkshire and The Humber | £29,500 |
| South East | £27,000 |
| UK | £31,000 |
Annual pay grew by +12.1% from 2024 to 2025.
National average (NUTS1 actuals) based on ONS ASHE April snapshot.
Annual percentage change in median pay for Telephonists.
Percentage change from the prior year's April figure.
The median salary for a Telephonists in the UK is £31,000 per year (about £15.58 per hour), based on official ONS data for 2025.
Most Telephonists earn between £27,500 and £38,000 a year (the 25th to 75th percentile of UK pay).
Telephonists pay rose by 12.1% from 2024 to 2025.
The highest median pay for Telephonists is in London, at £37,000 per year.
For job seekers
Check your salary against official UK data for Telephonists roles — broken down by region and seniority level. Free, instant, no sign-up required.
For employers & recruiters
Telephonists receive and direct callers in commercial, industrial and other establishments, and operate telephone (public) and office (private) switchboards to advise on, and assist with, making telephone calls and to relay incoming, outgoing and internal calls.
Academic qualifications may not be required. On-the-job training is provided.
Salary data is sourced from official UK pay datasets and updated periodically.