Customer service supervisors roles in the UK earn a median of £39,500 per year, equivalent to £18.29 per hour as of 2025. Pay increased 10.9% compared to the previous year. Regionally, pay ranges from £31,500 in West Midlands to £46,000 in London. Pay has risen over the past 4 years. The ONS national median for this occupation is £35,723/yr (11% above our computed national average).
Median Annual Pay
£39,500
as of 2025
High confidenceMedian Hourly Pay
£18.29
per hour
Year-on-Year Change
+10.9%
vs 2024
Annual Pay Range
£39,500 – £40,500
25th – 75th percentile
There is currently not sufficient data available for this occupation to say anything about the labour market.
Annual pay for Customer service supervisors across UK regions. The bar shows the typical pay range (25th–75th percentile); the diamond marks the median.
Source: ONS ASHE. Based on broad UK regions (NUTS1).
Annual pay grew by +10.9% from 2024 to 2025.
National average (NUTS1 actuals) based on ONS ASHE April snapshot. Shaded band shows 25th–75th percentile range.
Annual percentage change in median pay for Customer service supervisors.
Percentage change from the prior year's April figure.
For job seekers
Check your salary against official UK data for Customer service supervisors roles — broken down by region and seniority level. Free, instant, no sign-up required.
For employers & recruiters
Customer service supervisors oversee operations and directly supervise and coordinate the activities of a customer services team dealing with the responses, complaints or further requirements of purchasers and users of a product or service.
There are no pre-set entry requirements. Candidates are recruited with a variety of academic qualifications and/or relevant experience. Specialist qualifications may be required for work within certain sectors.
Salary data is sourced from official UK pay datasets and updated periodically.