Public services associate professionals Pay Data UK — 2025

Public services associate professionals roles in the UK earn a median of £40,500 per year, equivalent to £21.27 per hour as of 2025. Pay increased 5.8% compared to the previous year. Regionally, pay ranges from £37,000 in North East to £42,000 in South West. Pay has risen over the past 4 years. The ONS national median for this occupation is £39,537/yr (2% above our computed national average).

Labour Market

Employment figures from ONS Annual Population Survey (APS). Counts are estimates; suppressed cells (small samples) are excluded from totals.

Pay by Region

Annual pay for Public services associate professionals across UK regions. The bar shows the typical pay range (25th–75th percentile); the diamond marks the median.

Source: ONS ASHE. Based on broad UK regions (NUTS1).

How Pay Has Changed Over Time

Annual pay grew by +5.8% from 2024 to 2025.

National average (NUTS1 actuals) based on ONS ASHE April snapshot. Shaded band shows 25th–75th percentile range.

Year-on-Year Pay Change

Annual percentage change in median pay for Public services associate professionals.

Percentage change from the prior year's April figure.

About Public services associate professionals

Public services associate professionals supervise, manage and undertake general administrative work in national and local government departments, organise the activities of local offices of national government departments, and promote the image and understanding of an organisation and its products and services to consumers and other specified audiences.

Typical Tasks and Duties

• manages the activities of government office staff, assigns tasks and responsibilities and makes changes in procedures to deal with variations in workload
• assists senior government officers with policy work, external liaison or general administrative work
• supervises a variety of administrative functions in government departments such as recruitment and training, the negotiation and arrangement of contracts, building and capital management, monitoring and authorising department expenditure etc.
• organises resources for the acceptance and recording of vacancy details, the selection of suitable applicants and other Job Centre activities
• authorises the payment of social security benefits, assesses the financial circumstances of claimants and investigates any state insurance contribution problems
• undertakes supervisory duties specific to the operation of Revenue and Customs offices, Job Centres, Benefits Agency offices and other local offices of national government
• advises the public or companies on general tax problems and arranges for the issue, receipt and examination of tax forms, assessment of PAYE codes and the computation of tax arrears and rebates
• discusses business strategy, products, services and target client base with management to identify public relations requirements
• writes, edits and arranges for the distribution of press releases and other public relations material, addresses target groups through meetings, presentations, the media and other events to enhance the public image of the organisation, and monitors and evaluates its effectiveness

Entry Routes and Qualifications

Although there are no formal academic entry requirements, entrants typically possess A levels/H grades or an equivalent qualification, and many entrants possess a degree. Entry may be possible by promotion from clerical grades for those with suitable experience. Training is typically provided on-the-job, supplemented by specialised courses. Professional qualifications are available in some areas.

Related Occupations

Salary data is sourced from official UK pay datasets and updated periodically.