IT operations technicians Pay Data UK — 2025

IT operations technicians roles in the UK earn a median of £36,500 per year, equivalent to £19.60 per hour as of 2025. Pay increased 5.7% compared to the previous year. Regionally, pay ranges from £32,500 in North East to £39,000 in North West. Pay has risen over the past 4 years. The ONS national median for this occupation is £35,259/yr (4% above our computed national average).

Labour Market

Employment figures from ONS Annual Population Survey (APS). Counts are estimates; suppressed cells (small samples) are excluded from totals.

Pay by Region

Annual pay for IT operations technicians across UK regions. The bar shows the typical pay range (25th–75th percentile); the diamond marks the median.

Source: ONS ASHE. Based on broad UK regions (NUTS1).

How Pay Has Changed Over Time

Annual pay grew by +5.7% from 2024 to 2025.

National average (NUTS1 actuals) based on ONS ASHE April snapshot. Shaded band shows 25th–75th percentile range.

Year-on-Year Pay Change

Annual percentage change in median pay for IT operations technicians.

Percentage change from the prior year's April figure.

About IT operations technicians

IT operations technicians are responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, and for performing regular checks to ensure the smooth functioning of such systems.

Typical Tasks and Duties

• administers, monitors and supports internal/external networks, servers, email and security systems
• configures and sets up new server systems
• schedules and performs system maintenance tasks, such as loading user applications, programs and data
• analyses systems and makes recommendations to improve performance
• identifies problems, agrees remedial action and undertakes emergency maintenance if required
• performs server backup and recovery operations and restarts systems following outages
• acts as a liaison between users, outside suppliers, and other technical teams

Entry Routes and Qualifications

Entry is possible with a variety of academic qualifications and/or relevant experience. Entrants typically possess GCSEs/S grades and A levels/H grades together with an appropriate vocational qualification. Some employers may demand a relevant degree. Training is provided off and on-the-job supplemented by specialised courses. Postgraduate and professional qualifications and apprenticeships in some areas are available.

Related Occupations

Salary data is sourced from official UK pay datasets and updated periodically.