Customer service occupations, other Pay Data UK — 2024

Customer service occupations, other roles in the UK earn a median of £22,681 per year, equivalent to £13.24 per hour as of 2024. This represents a 10.2% increase in annual pay compared to the previous year. Pay varies across the UK, ranging from £18,140 to £33,313 per year.

How Pay Varies Across the UK

Each bar shows how many areas of the UK have a median annual pay in that range for Customer service occupations, other roles. The dashed line marks the national median.

Based on sub-regional area data. Want a precise figure for your area?

About Customer service occupations, other

Job holders in this unit group perform a variety of customer service occupations not elsewhere classified in minor group 721: Customer service occupations.

Typical Tasks and Duties

• receives enquiries from potential and existing clients, discusses requirements, and recommends products or services
• discusses pricing processes with clients, agrees payment arrangements and handles customer accounts
• makes reservations, books tickets, organises insurance policies on behalf of customers
• follows up clients to ensure their satisfaction with a product or service and to gain renewal of customer service agreements
• addresses customer complaints and problems
• informs customers of special promotions and new product launches

Entry Routes and Qualifications

There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.

Related Occupations

Salary data is sourced from official UK pay datasets and updated periodically.