Rail travel assistants Pay Data UK — 2024

Rail travel assistants roles in the UK earn a median of £39,962 per year, equivalent to £19.18 per hour as of 2024. This represents a 10.4% increase in annual pay compared to the previous year. Pay varies across the UK, ranging from £33,460 to £54,715 per year.

How Pay Varies Across the UK

Each bar shows how many areas of the UK have a median annual pay in that range for Rail travel assistants roles. The dashed line marks the national median.

Based on sub-regional area data. Want a precise figure for your area?

About Rail travel assistants

Rail travel assistants issue, collect and inspect travel tickets, provide information and assistance to railway passengers, operate train doors, and perform a variety of duties on station platforms in connection with the arrival and departure of trains and the movement of goods and passengers, and on trains to ensure the safety and comfort of passengers.

Typical Tasks and Duties

• examines and collects tickets at the ticket barrier of a railway station
• helps with passenger enquiries and makes announcements over a public address system at stations
• loads and unloads mail, goods and luggage, operates lifts and hoists and drives small trucks
• assists passengers with special needs to board and leave trains
• attends to the safety, welfare and comfort of passengers on trains and manages train crew
• checks control panel operation before start of journey, operates train door controls and signals to driver to start or stop train
• inspects and issues tickets on trains, deals with passenger enquiries, and takes charge of goods being transported on train

Entry Routes and Qualifications

There are no formal academic entry requirements, although entrants are required to take a medical examination and have normal colour vision. Training is provided Off and on-the-job. NVQs/SVQs in Rail Services are available at level 2.

Related Occupations

Salary data is sourced from official UK pay datasets and updated periodically.